Complaint Details

Status	:	Closed
Complaint No	:	0014444/2014
Category	:	Insurance
Date	:	17-01-2014
Subject Line	:	Didn’t get the full benefit
Complainant	:	Jose Spencer
Address	:	207/5, St. Antony Street, T. Kallikulam, Nellai
Complainee	:	Life Insurance Corporation of India (LIC)
Address	:

Complaint Details
I have availed LIC policy number 706385337 (Jeevean Anand) in the month of March-2013.

In the initial proposal they (+91 7845451248 got a call from this number) offered medical insurance card for 3 members for 50,000 INR/ Annual premium. After availing the policy I never got updated about the insurance card, So I raised a compliant no.: 1314013306 in the month of May and got the reply, “we send premium paid statment to your adress , we have informed concerned development officer .the policy taken is plan 149 , it is not mediclaim policy , no insurance card will be issued for that policy”.

The concerned LIC officer (Named : Mr. S.Joseph antony raj. Mob no. +91 7418428870) who already collected the original documents and the initial payment (cheque) called me and informed that, “ medical insurance card in on process and you will receive the same within a month”. But I never received the Medical insurance card still now.

I did ‘N’ number of follow ups, each time he replied due to some internal problem the process is delay and you will get it soon.

After some time I had a verification call for the medical card from + 91 7200319743 (In the month of Oct.) but still I didn’t get the insurance card with several followups.

Kindly do the needful to close the policy since the benefits are not received on time. Request you to take appropriate action to close the policy without any deduction that means I have to receive the amount what I paid without any deduction.
FYI I enclosed the mail which sent to concerned LIC officer (Named : Mr. S.Joseph antony raj)

Regards,
Jose Spencer. J
9840450300

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