Complaint Details

Status	:	Closed
Complaint No	:	0014454/2014
Category	:	Service Provider
Date	:	18-01-2014
Subject Line	:	Airtel 4G dongle not working in windows
Complainant	:	Airtel 4G dongle not working in windows
Address	:	#2531, 25th B Main, Sector 1, HSR Layout
Complainee	:	Airtel
Address	:

Complaint Details
I have a purchased an airtel 4g dongle on 23rd decemeber 2013. Since the activation it has not been working on my Windows 7 Desktop.

The error is IPv6 connect failed. I am not able to use it and they are billing me for it.

I have given 7 complaints and none of them have resolved the issue the issue. The complaint number s are : 54366320, 54389727, 54389843, 54421178, 54539601, 54692821, 54697588. They do not even bother to contact and just close the complaints.

In the middle for 3-4 days and airtel support called me asks what the problem, but no-one has bothered to come once and have a look.They have even stopped replying to e-mails.

If this issue cant be resolved, then I would like to return the dongle and get my money back.

Airtel has one of the most pathetic customer services I have ever seen.

PS: I have a very good experience with CCRC. I am expecting some great help from your side.

Thanks,
Atanu

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