Complaint Details

Status : Closed Closed
Complaint No
: 0014471/2014
Category : Consumer Goods
Date : 19-01-2014
Subject Line : Clause:Defect exchange within 15 days of purchase.
     
Complainant : Mrs.Razeena.
Address : Rehaish Heighten, 10/4/37/C, Flat No:200, Humayun Nagar, Hyd - 500028. AP.
     
Complainee : Bata Shoe Store
Address : 6-2-29, 5/6/7/8, Daulat Plaza,Lakdi Ka pool.

 

Complaint Details
Dear Sir/Madam, Thanks for the forum for customer redressal, We had purchased a product from Bata store in the city which showed up defected and when we went for exchange we were forced to use the same after repair. Being a model defect we thought of exchange or money back since its now hard to trust the quality of a product which tears apart within 3 days of minimal use. Kindly take up the issue for money back as we don't trust the brand anymore.
Yours Truly,
Thanks & Regards.

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