Complaint Details

Status	:	Closed
Complaint No	:	0014493/2014
Category	:	Telecom
Date	:	21-01-2014
Subject Line	:	Mobile not delivered
Complainant	:	Diganta Borah
Address	:	Well Logging dept., Oil India Ltd.,
Complainee	:	UMI Mobiles Pvt. Ltd.
Address	:	201, A, Devika Tower Plaza, Nehru Place

Complaint Details
I booked UMI XII mobile on 02/04/2013 through its website www.umimobile.in and paid through PayTM by direct deduction from my ICICI bank account. Rs.14,000/- deducted from my account but no order number generated. Later on customer care called me and I submitted the document from my ICICI bank screenshot. My order number found to be:OEOMZ47055. They sent to me sms confirmation also. 9 months gone they are neither returning my money nor giving me my mobile. They are doing so for large number of customers. Most probably they delete the e-mails sent to them. They maintain a facebook page www.facebook.com/umimobile. Lots of consumers complaint about non delivery, but they delete the postings time to time. So, I request you to kindly consider my case.

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