Complaint Details

Status	:	Closed
Complaint No	:	0014494/2014
Category	:	Service Provider
Date	:	21-01-2014
Subject Line	:	Misplaced goods and no formal closure (compensation) after two months as well GC no. GGN 001302
Complainant	:	Tavish Porwal
Address	:	Mumbai
Complainee	:	Agarwal packers and Movers
Address	:	Mumbai

Complaint Details
I shifted my household luggage from Gurgaon to Mumbai on 22nd October, 2013, GC no. GGN001302 and received the goods on 9th November, 2013 using Agarwal Movers and Packers(Delhi-based) with insurance .As the goods were being unloaded, one item no. 10, Split AC compressor was missing. After repeated attempts to local Mumbai office to claim the insurance, they keep saying that they are still finding. It my hard earned money and they are not bothered even to respond. It has been more than two months and to adding to the misery, in spite of repeated follow-ups the response from claims department was very indifferent, casual and as usual lacking accountability. Kindly help in filing claim against them.

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