Complaint Details

Status	:	Closed
Complaint No	:	0014531/2014
Category	:	Others
Date	:	24-01-2014
Subject Line	:	DHL- Bluedart - Refund problem
Complainant	:	Refunds
Address	:	NO 18 Gurunagar Extn, Thirupalai
Complainee	:	DHL- Bluedart
Address	:	No: 1 | RMR Complex | S.S.Colony Opp. Devaki Scans | Arasaradi Madurai

Complaint Details
I tried to deliver a suitcase through DHL-Bluedart from Madurai to Kolkata. They agreed to deliver it within 2-3 days to my destination. I specifically asked them regarding any declaration form from my side but the said no it is not required. But after 5 days I receive an email that my shipment is still at Madurai, as there was no Form 50A. I tried to fill out the form 50A but it was rejected. Then I asked DHL- Bludart to cancel my shipment and to refund my money. They agreed to return my money within 5 days but its been more than 7 days now and they haven't returned my money.

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