Complaint Details

Status	:	Closed
Complaint No	:	0014582/2014
Category	:	Consumer Goods
Date	:	29-01-2014
Subject Line	:	Product Not Delivered and Refund not done
Complainant	:	RAKESH B PAI
Address	:	c/o HARRISONS MALAYALAM LTD, BRISTOW ROAD
Complainee	:	ZOPO MOBILES INDIA PVT LTD
Address	:	213, 2nd Floor, Devika Towers, Nehru Place

Complaint Details
I HAVE ORDERD ZOPO ZP980 MOBILE PHONE AND FLIP COVER WORTH RS.21099/- ON 16TH AUG 2013 AND THEY ARE TELLING ONE BY ONE REASON FOR NON DELIVERY OF THE PHONE. EX. PHONE IS IN CHINE AND ON THE WAY, ONE WEEK HOLIDAY IN CHINA, THE PARTICULAR MODEL GET ROM PROBLEM COMPANY IS RESOLVING.
I CANCELLED MY ORDER ON 28-10-13 AND THEY TOLD ME REFUND WILL BE PROCESSED IN 8-10 DAYS. AFTER THAT THEY ARE NOT TAKING THE PHONE, THEY ARE REPLYING MAIL THAT OUR TEAM IS WORKING HARD TO PROCESS REFUND AND COLLECTED MY BANK DETAILS ALSO FOR REMITTENCE
BUT TILL NOW I HAVE NOT RECEIVED ANY REFUND

I HAVE SENT ONE NOTICE TO THEM IN THE ABOVE ADDRESS AND THE SAME IS RETURNED WITH STATUS SIFTED

I GOT THE ADDRESS OF ONE DIRECTOR MR. AJAY RAO ADDRESS
HOUSE NO -51D, BLOCK -L, SAKET, NEW DELHI, 110017, Delhi, INDIA FROM MCA WEBSITE

KINDLY LOOK INTO THE MATTER AND HELP ME TO GET THE REFUND THE AT THE EARLIEST

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