| Status | : | Closed
|
| Complaint No |
: | 0014792/2014 |
| Category | : | Service Provider |
| Date | : | 06-02-2014 |
| Subject Line | : | Unauthorized deduction for the dating service |
| Complainant | : | K. Jayasree |
| Address | : | C-5, Nanakpura , New Delhi. |
| Complainee | : | MTNL, Dolphin |
| Address | : |
Complaint Details
Sir,
I have not availed the MTNL DOLPHIN - DATING SERVICE and till date i am not using the same.
My mobile service is of MTNL DOLPHIN. My mobile no. is 9968001627.
It is found that in the following dates, amount at the rate of Rs. 5/- had deducted from my account under no. 54000005.
The dates of deduction of the amount are: 28.04.2013, 10.05.2013, 03.06.2013,15.06.2013, 09.07.2013, 24.07.2013, 30.07.2013, 11.08.2013, 16.08.2013, 02.09.2013, 18.09.2013,06.10.2013, 24.10.2013, 14.11.2013, 16.12.2013, 16.01.2014, 03.02.2014.
So many times, i have complained about this to the Customer care service no. 1503 and they did not take any action till date.
So it is my humble request that kindly stop this service and reimburse an amount of Rs. 105/- to my account which had been deducted from my account.
Sincerely Yours
Jayasree
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