Complaint Details

Status	:	Closed
Complaint No	:	0014797/2014
Category	:	Consumer Goods
Date	:	06-02-2014
Subject Line	:	ONLINESHOPPING GOODS NOT RECEIVED
Complainant	:	SANEESH KRISHNAN V.R.
Address	:	VIJAYABHAVAN, THUVAYOOR NORTH, MANAKALA P.O., ADOOR, PATHANAMTHITTA
Complainee	:	100BESTBUY.COM
Address	:	Suksh Technology Private Limited Salarpuria Hallmark, 15/3@16, 4th floor, Kadubeesanahalli, Outer Ring Road, Bangalore - 560087, INDIA.

Complaint Details
I HAVE ORDERED TWO DRESS MATERIALS WORTH RS.483/ EACH FROM 100BESTBUY.COM ON 3RD JANUARY 2014. THE PAYMENT OF THE SAME WAS DONE THROUGH MY NET BANKING ACCOUNT FOR RS.1066/ (INCLUDING SHIPPING CHARGE OF RS.100) ON THE MIDNIGHT OF 3RD JANUARY 2014. BUT TILL THE DAY I HAVE NOT RECEIVED ANY CONFIRMATION MESSAGES FROM 100BESTBUY REGARDING THE ORDER OR PAYMENT. THE ORDERED ITEMS DOES NOT RECEIVED YET.I HAD CALLED TO THE CUSTOMER CARE EXECUTIVES EACH AND EVERY DAY. THEY CONFIRMED MY ORDER AND PAYMENT. BUT THEY ARE NOT SURE ABOUT THE DELIVERY OF THE PRODUCTS. THEY TOLD ME IT WILL SEND TODAY, TOMARROW ETC. BUT TILL THE DAY IT IS NOT DESPATCHED. A HUGE AMOUNT IS LOST FOR CALLING TO CUSTOMER CARE ON THE PHONE NUMBER 08067536400

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