Complaint Details

Status : Closed Closed
Complaint No
: 0014798/2014
Category : Telecom
Date : 06-02-2014
Subject Line : Aircel gave Inappropriate information
     
Complainant : hari haran.M
Address : NO.19, FIRST STREET, KAILASAPURAM, WEST TAMBARAM
     
Complainee : Aircel
Address :

 

Complaint Details
I have RECHARGERED 198rs data card in Aircel which they said they will provide 1.5GB in 3G speed and rest 2G unlimited for 30 days but after i recharged the data card only had 1.5GB 3G speed and no 2G which they said unlimited for 30 days. when i called the customer care they didn't provided the right reason. and i checked again the data plan by calling 121 customer care about the 198 data plan the computerized voice say that 198 plan has got 1.5GB of 3G speed and unlimited 2G for rest of the month

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