Complaint Details

Status : Un-Resolved Un-Resolved
Complaint No
: 0157428/2026
Category : Travel
Date : 23-09-2026
Subject Line : Refund after airline cancelled the flight
     
Complainant : Nilesh Pailwan
     
Complainee : Make My Trip

 

Complaint Details
I had booked SpiceJet roundtrip ticket from MMT and the flight was cancelled by Airline
MMT says they have filed a refund request with airlines and the refund is in progress. Their App says the refund will be done by 23rd / 25th Nov 26
I had paid the amount of 32435 on 23rd Aug and MMT had charged me convenience fees, why it should take 3 months to process a rfund?

Flight details:
BLR -- MUM SpiceJet 5th Sept OLBITR
MUM -- BLR SpiceJet 19th Sept ZJ784X

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