Complaint Details

Status	:	Un-Resolved
Complaint No	:	0157480/2026
Category	:	Service Provider
Date	:	20-10-2026
Subject Line	:	take action immidiatley
Complainant	:	anusuri ramaprasanna
Complainee	:	honda

Complaint Details
To,
The Branch Manager / Service Manager,
Honda Showroom / Service Center,
Kakinada.

Date: October 20, 2026

Subject: Request to take action against Rajini, working in the service parts department, for rude and disrespectful behavior towards customers.

Respected Sir/Madam,

I am a resident of Kakinada. I recently visited the service and spare parts department of your Honda showroom for my vehicle's work. I was extremely disappointed and hurt by the behavior of an employee named Rajini, who works in the service parts section.

When customer approach her to discuss vehicle-related sprae part issues or requirements, she speaks to them in a very rude, negligent, and disrespectful manner. She lacks basic courtesy towards customer, answers back arrogantly when questioned, and acts in a way that damages the reputation of the showroom. Such misbehavior and negligence towards customers in a reputed brand like Honda is completely unacceptable.

Therefore, I kindly request you to look into this matter immediately, conduct an inquiry into her conduct, and take appropriate disciplinary action to ensure that customers do not face such unpleasant experiences in the future.

Yours faithfully,

vijay
[949907087]
Kakinada

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