Complaint Details

Status	:	Un-Resolved
Complaint No	:	0015021/2014
Category	:	Telecom
Date	:	21-02-2014
Subject Line	:	Micromax A116 - 3 Repaire Phone Dead.
Complainant	:	Micromax Service Center - A116
Address	:	Gurgaon
Complainee	:	Micromax
Address	:	Micromax House, 90B,Sector-18,Gurgaon Pin Code - 122015

Complaint Details
IMEI NO : 911304250142910
I submit this phone to micromax service center located in pune at patil plaza, mandal chowk, swargate 3 time for repair.

1st Time
Job No: 7365217
Submit Date: 4th Jan 2014
Rec Date: 16th Jan 2014

2nd Time
Job No: 8053875
Submit Date: 10th Feb. 2014
Rec Date: 19th Feb. 2014

3rd Time
Job No: 8268357
Submit Date: 20th Feb. 2014
Rec Date: after 35 days

When 1st time I submitted my phone the only problem was that camera flash not working. I recieved the phone on 16th Jan and Checked it again there the same problem and got one more of screen touch was not working. I submitted the phone again on 10th of Feb. when i got it on 19th Feb. after using for 30 mints the phone completely went to dead state. When I reached to service center they informed me that they have to send this phone for L3 support.

I need a replacement of this phone as now I don’t believe that this phone going to work anymore after the repair also.
Even If I got it repaired I would be receiving the phone after my warranty period will get expire so either provide me the new phone or increase the warranty of this phone for one more year.

Regards,
Aasif Faheem
8087 104 109

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