Complaint Details

Status	:	Closed
Complaint No	:	0015171/2014
Category	:	Telecom
Date	:	02-03-2014
Subject Line	:	Airtel Exploiting Please help
Complainant	:	Airtel Fixed Landline Cheating Customers
Address	:	19/50 SRINIVASA nagar main road chennai
Complainee	:	Airtel Landline Bharti Airtel
Address	:	19/50 srinivasa nagar main rd chennai

Complaint Details
---------- Forwarded message ----------
From: Sudarsan Balaji
Date: Sun, Mar 2, 2014 at 8:13 PM
Subject: Please help - I have been exploited by Airtel Customer Care
To: 121@in.airtel.com
Cc: nodalofficer.tn@in.airtel.com, ombudsperson@bharti.in



Dear Sir
With complete frustration and with no one to help us finally sending this mail.
I have been using Airtel Landline 04442818396. But I decided to disconnect landline services.
I have spoken to Airtel customer care so many times but of no use. At last with total frustration I have logged a complaint and request for Cancellation of
service . Cancellation Request no: 43289094. we also got a response through sms stating that your number will be disconneted in 7 working days.
But to my surprise today I received sms stating bill for current month that is Feb 2014. When I requested for Number Cancellation I cleared mentioned that
I have paid all outstanding bill amount and no Amount is pending.

Today when I spone to customer care they mentioned that I agreed for Number transfer to my Friend and I agreed on feb 14th. I have not received any call and I dont have any friend to ransfer my number. With total frustration and Feeling that I am beeing cheated by Airtel drafting this mail. For God sake please cancel this number immediately and Do the needful.

My Landline number : 04442818396.

Cancellation request Number: 43289094

I state once again No transfer and nothing is needed. I want this number to be disconnected immediately as per my disconnection request

--
Regards
Sudarsan Balaji

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