Complaint Details

Status	:	Closed
Complaint No	:	0015212/2014
Category	:	Others
Date	:	05-03-2014
Subject Line	:	DEFECTED PRODUCT , AND NO RESPONSE
Complainant	:	ANKIT KUMAR
Address	:	C 33 SEC C/S ALIGANJ LUCKNOW
Complainee	:	REDIFF SHOPPING
Address	:	MUMBAI

Complaint Details
I Bought a product, which was delivered in defected condition on 22 Feb'2014, i lodged a complaint withing 2 hrs of the delivery of the product via mail , no response was given from Rediff Shopping.
Then i made 3 Calls on the tollfree number (18002662333) provided, but they all requested for some more time every time i talked to them, then finally today I after waiting for so long am using this mode for redressal.
I hope such cheating websites have no right to discourage the e-shopping by their unfair and pathetic services.
I requested them for refund or replacement, but till now i have not even received an acknoledgement of my complaint, whereas company policy says to ship back the product withing 7 days.

Replies