Complaint Details

Status	:	Closed
Complaint No	:	0015277/2014
Category	:	Others
Date	:	09-03-2014
Subject Line	:	Faulty furniture, bad/no service
Complainant	:	Vishal
Address	:	Thakur Village, Kandivali East
Complainee	:	Interior Point
Address	:	339/2707 Motilal Nagar 2, New Link Road, Goregaon West,

Complaint Details
I had bought the sofa set from Interior point in 2013 June.

Since it was under warranty of 3 years.

Problem 1:
After about 3 months of use, the cushioning were displaced, and it protruded outwards.
I had to repeatedly call them to get it fixed, make visits to their shop. It took me about 2 months to get this things fixed.
So, the service they provided was pathetic.

Problem 2:
After another 3 months of use, same problem repeated with the piece they fixed, and also another piece.
The problem started in Feb/2014.
I have been following up with them last 2 months, but no one has turned up to fix the issue.

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