Complaint Details

Status : Resolved Resolved
Complaint No
: 0002051/2012
Category : Consumer Goods
Date : 22-05-2012
Subject Line : Complaint for bad service & mental harassment
     
Complainant : Vidhan Naulakha
     
Complainee : Eureka Forbes Limited

 

Complaint Details
I had purchased a water purifier of Aquaguard brand name Compact model. As the salesman and the plumber have taken the tax invoice with them without returning the same, I am unavailable to give any reference nos. They have given a defective product, not answered calls for over a year, bad replacement procedures and extremely bad customer support. Inspite of the above, they have not still returned or given me a copy of the invoice.

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