Complaint Details

Status	:	Closed
Complaint No	:	0018528/2014
Category	:	Computers & Accessories
Date	:	18-03-2014
Subject Line	:	Warranty
Complainant	:	Shabbir F. Sahiwala
Address	:	92/96, pakmodia street
Complainee	:	Dell
Address	:

Complaint Details
I have purchase valid receipt from Store in Mumbai on 26th Jun 2011. Equipment : Dell LCD 15.6 " Model No. E1609WC (15.6) Serial No. : CN-0UU578 64180 0AB1N4B Manufacturer warranty : 3 years on site Manufacturer : Dell I have copy of the duly invoice from the date of purchase which has 3 years warranty on site. From 26th Feb 2014. Problems : Dark patches on the panel resulting blur images and impossible for viewing the contents. Complaint Lodge : 1800 425 0088, 1800 425 2073 Call on After waiting on Long Q. Finally Customer support : Mr. Mainsh who took up the hearing and listen of my Problems: Resulting : He took my valid Serial No. & checking on his system. Finally. Shocking statement : Manufacturer warranty is expire and exceeds above 90 days. Retrying : I convince and have said the duly copy of Invoice I have from the store. I should get entitle of under warranty but in vain. I have send the copy of the Invoice and got My Register Case No. 89037 6612 with Dell Please Kindly Look at the above complaint

Replies