Complaint Details

Status	:	Resolved
Complaint No	:	0018570/2014
Category	:	Computers & Accessories
Date	:	21-03-2014
Subject Line	:	HP mouse is not same as described in website
Complainant	:	Vikas Jha
Address	:	Prem Nagar
Complainee	:	flipkart.com
Address	:

Complaint Details
Dear sir/Maam
I am tired of to sending the mails and making calls again and again to flipkart.com against the complaint of my order no OD40302031747. I bought HP mouse by reading the advertisement showing 3 years of warranty on 02nd march 2014 but when i received order it is of only one year warranty after that i registered the complaint to flipkart.com but they are not responding my mails and calls..
Plz help me out to get my refund back or exchange my product with 3 years warranty.. because of this issue neither i am able to use the mouse nor able to purchase new one..
below is link of their advertisement which showing the product is 3 years of warranty

http://www.flipkart.com/hp-x1500-usb-2-0-optical-mouse/p/itmdg2busugbqz8q?pid=ACCDG2BUYHC6SYAV&affid=businessbu&affExtParam1=buyt1

Regards
Vikas Jha
+91 8010231334

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