Complaint Details

Status	:	Closed
Complaint No	:	0018580/2014
Category	:	Consumer Goods
Date	:	21-03-2014
Subject Line	:	Providing incorrect information and cancellind the order uninformed
Complainant	:	Pallaw Saraogi
Address	:	Flat No - 5, Kanak Co-Op HSG Society, 46 Aundh Road
Complainee	:	Flipkart Internet Private Limited
Address	:	Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road

Complaint Details
i have received a promotional offer from flipkart regarding purchase of Cover & Case for my MOTO G on launch day and get 70% discount. today I placed an order for the same for 7 different colour case & cover but without letting me know the reason of it after half an hour they cancelled the order for 6 of the cose & cover and only one was made available. upon calling up the customer care the call lasted for approx 45 mins but the company had no answer to why the order got cancelled, and claimed that the offer was valid for only 1 case & cover which ain't mentioned anywhere on their website.

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