Complaint Details

Status	:	Resolved
Complaint No	:	0002177/2012
Category	:	Others
Date	:	18-07-2012
Subject Line	:	Eureka Forbes not solving my one month old complaint about my new vacuum cleaner
Complainant	:	Dipankar Bhattacharya
Address	:	Jade 105, My Home Jewel, Madinaguda, Hyderabad
Complainee	:	Eureka Forbes
Address	:

Complaint Details
I have bought a Eureka Forbes Trendy Steel vacuum cleaner, but found that it is not starting after plugging in to power. Registered the complaint via Eureka Forbes website and call centre both. After repeated escalation, one representative visited my place and informed that the item needs to be examined by technicians and he took the item with him with a promise to return within 3-4 days. After 2 weeks no one has returned the item and nobody is even picking up my call.

Replies