Complaint Details

Status	:	Closed
Complaint No	:	0002213/2012
Category	:	Service Provider
Date	:	02-08-2012
Subject Line	:	Failure to install
Complainant	:	Georgia Sagolsem
Address	:	44/c, Room no. 2, First floor, Opposite Rita Apartment, Kolivery Village, Kalina, Santacruz East, Mumbai - 400098
Complainee	:	Tikona
Address	:	Corpora, Office no.: 3A, 3rd floor, LBS Marg, Bhandup(West) Mumbai

Complaint Details
Tikona representative assured quick installation but the technician who visited our place had informed us that the connection cannot be mounted as our roof is not built in a certain way. After which, i called the earlier rep (Vishal) asking him to refund the money. He assured me that he will come to fix the connection along with the technician but failed to show up. My attempts to call him have failed too as he doesn't answer or switches off his phone. The call centre is uncoopoerative and they give me the same answer everytime. There is no solution and I'm wasting money and time calling these people. Not the mention the mental harassment. Please help me.

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