Complaint Details

Status	:	Closed
Complaint No	:	0020212/2014
Category	:	Telecom
Date	:	30-03-2014
Subject Line	:	Not getting Incoming calls while roaming.
Complainant	:	Pranay Mondal
Address	:	Bolpur,Birbhum
Complainee	:	BSNL
Address	:

Complaint Details
With your valuable site I want to draw attention to BSNL authority.My BSNL ph no is 9474357631, it's a connection of Birbhum, West Bengal. I'm now in Bhubaneswar, Orrisa.I have already activated incoming free while on national roaming.I have main balance also.But my friends & family always complain to me that when they are trying to call me, it's said "the is not exist and please check the number and dial again".They have to call me for an hour again and again, after that sometime their phone reaches to me. I complained many times to BSNL customer care, but their answering way seems to you that they are sleeping now.They have gave me only one solution many times just wait for 2-4 hours and if problem exists call them again.They never take a complain also. Seriously frustrated with BSNL service.Please do something. Thank you.
Pranay Mondal (09474357631)

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