Complaint Details

Status	:	Closed
Complaint No	:	0020471/2014
Category	:	Travel
Date	:	10-04-2014
Subject Line	:	I missed my flight because of the delay in air india flight
Complainant	:	Amit Patil
Address	:	ap: jakhinwadi, Tal : karad, Dist : satara
Complainee	:	Air India
Address	:

Complaint Details
I was travelling from pune to malaysia, via pune->chennai->kuala lumpur(malaysia) on 15 Feb 2014. I got call from air india saying flight is delayed by 2 hrs, i told them that i have next flight and i will miss that, they agreed to arrange replacement flight for me upon going there (to chennai), when i reached chennai they didnt entertained me at all, I called there customer service 8-9 times, but no one gave me satisfactory answer. I booked new flight again spending more than rs10,000 as well as i stayed in chennai for one night spending money on hotels and all.I paid for there mistake.
I even sent them few emails, they only paid me half amount and after that they just stopped replying to my emails.

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