Complaint Details

Status	:	Closed
Complaint No	:	0020481/2014
Category	:	Insurance
Date	:	11-04-2014
Subject Line	:	Forgery of signature.
Complainant	:	Forgery of signature
Address	:	Lenyadri, Plot No.D1/2, Secto No. 27, PCDTDA Colony
Complainee	:	Kotak Life Insurance
Address	:

Complaint Details
I had taken a Life Insurance policy of Kotak. I later cancelled it within 15 days and send a request personally. I have a proof of me visiting the branch. 10 Days later I receive a mail thanking me for retaining the policy. On Calling Kotak I get a reply that they have a letter signed from me saying I want to retain the policy. I have signed no such letter. This is a case of forgery. While cancelling the policy they called me for verification. Why was this verification not done while retaining the policy. How did they allow any person without documents to sign the policy in my name? Why was this verification not done? I want the name of person who has signed in my name and a strict action to be taken against him.

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