Complaint Details

Status	:	Closed
Complaint No	:	0020719/2014
Category	:	Credit Card
Date	:	20-04-2014
Subject Line	:	Regarding give a timeline for money recover from fraudulent person
Complainant	:	GANAPATHY.B
Address	:	North NCL
Complainee	:	CREDIT CARD(ICICI BANK)
Address	:	Gachibowli

Complaint Details
Dear Sir/Madam,
I Ganapathy.B & my ICICI bank credit card No. 4375510031035006 is hacking some unknown Person fraudulent online transaction done on 08.01.2014 in my credit card account. I have received an sms at 08:04 PM stating that there is a transaction of Flip Kart worth of Rs, 31,500%.when I was immediately call to customer care officer & informed to them & am Not done this transaction & kindly block my credit card & stop the transaction immediately like that i inform to customer care officer .Finally they said don’t worry about this money within 7 working days Refund your money & we issue a New credit card also like that they said & they immediately issued a New credit card in 3 working days .But I wait for 7 days they do not solve the problem . After 7 days am Finally decided to complain a Cyber Crime Police Inspector of Mr. K.Sudarshan Reddy File the FIR [FIR:11/2014[23.01.2014] A.P.P.M.Orders 470,500 ] in Cyberabad near Gachibowli & Cyber crime police was find out this fraudulent transactions is done in New Delhi some unknown person his details Crime Branch Police only having. Kindly if the bank give a timeline, cooperation with me and hope with Cyber crime police will catch that fraudulent person soon and money also recover soon back kindly give a some of valuable solution for me & waiting for your replay.
Note:
Cyber crime police investigation is going on but the bank not supporting me they are putting late fee, service tax all this things, am not done this transaction & why should i pay and you can give a valuable solution & immediate remedy for me .
Thanks & Kind Regards,
Ganapathy.B,
Voice:9533679756

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