Complaint Details

Status	:	Closed
Complaint No	:	0020870/2014
Category	:	Consumer Goods
Date	:	30-04-2014
Subject Line	:	CHEATING WITH LOW QUALITY PRODUCT
Complainant	:	JERIN GEORGE K
Address	:	KUNDUKULANGARA HOUSE,G K GARDEN,P O PURANATTUKARA
Complainee	:	GODREJ CONSUMER PRODUCTS
Address	:	Pirojshanagar, Eastern Expresss Highway, Vikhroli, Mumbai - 400079, India

Complaint Details
My name is Jerin George K,residing at Kundukulangara House,G.K.Garden,P.O.Puranattukara,Thrissur-680551.I had brought Godrej Aer Twist Gel-Petal Crush Pink manufactured in 2/14 from Elite Super Market,Selex Mall,East Fort,Thrissur last week to be precise last wensday 23/04/2013.I had fixed the unit in my vehicle as told by instruction on the pack in my vehicle on Thursday(24/04/2013).Now on the day when it was fixed the fragrance was nice.But on Friday when i entered the vehicle the smell got dull.On Saturday there was feeble smell.On Sunday there was no fragrance.What is the meaning of advertisement you give for the product..?

Why are you cheating by defaming your brand good will..?.If you have any true in your advertisement & your technology rectify the same and provide me three different variant units of your Godrej Aer Twist Gel to check about the quality of the same after your investigation.or i will move to consumer court for cheating and proper compensation in this regards.

Hope your positive response at the earliest with a proper solution.


Thaninkg You


Yours Faithfully


Jerin George K
Kundukulangara House
G K Garden
P O Puranattukara
Thrissur-680551
Kerala
9496340361
9037816192

Replies