Complaint Details

Status	:	Closed
Complaint No	:	0002412/2012
Category	:	Insurance
Date	:	14-10-2012
Subject Line	:	Insurance Claim of the vehicle
Complainant	:	Vishal kumar
Address	:	B-1/52, garudanagar,dipka
Complainee	:	Shriram General Insurance Company Ltd.
Address	:	Shriram General Insurance Company Ltd. E-8. EPIP, RIICO, Sitapura Jaipur, Rajasthan-302022 INDIA

Complaint Details
INSURANCE CLAIM OF THE VEHICLE

I have the insurance of Mahindra Bolero with Shriram General insurance Company Ltd., bearing Policy No.-10003/31/12/435786; Code:-3599861, Registration No. of the vehicle CG 12 Y 0559.
I have met with an accident on 7/05/12 with the above vehicle. When my vehicle was under repair, & Repairing Centre even didn't calculated/generated the Retail Invoice (Bill) of the vehicle, at that time Shriram General Insurance surveyor Nitin Vijay have submitted the claim amount to the Insurance Company. I was astonished to know that the surveyor have submitted the claim amount without the repairing of the Vehicle, & without Repairing Centre Retail invoice, & how the Shriram General Insurance Company (SGI) have sanctioned/settled the claim amount of Rs.1,17,932 for the repair of the vehicle? I think that both Surveyor, & SGI Insurance company are misguiding the whole claim procedure. Repairing centre have given the estimated amount of Rs.2,31,366.
Now till date my vehicle is ready with the bill amount of Rs.2,56,196, the original retail invoice has been courier to the Shriram General Insurance JAIPUR dt. 22nd Sept.2012, but till date no response have come from there side, & the Shriram General Insurance is denying, & delaying in giving the exact amount towards the repairing charges of the vehicle, and even till date Shriram General Insurance surveyor didn’t came for the final photo of the vehicle.
Due to this I am suffering lots of Problem which hampers my daily lots of time, & money. I am both mentally, & physically torture with the issue of the same
I, therefore request you to take necessary action against them, & given me proper claim money.

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