Complaint Details

Status	:	Closed
Complaint No	:	0002426/2012
Category	:	Others
Date	:	16-10-2012
Subject Line	:	Ordered items not delivered
Complainant	:	Shaheen Haneef Mottamal
Address	:	Flytxt Mobile Solutions Pvt. Ltd., 7th Floor, Leela Infopark , Technopark
Complainee	:	Timtara.com (Infosecure Consulting Pvt. Ltd.)
Address	:	B-26 Second Floor, Sector 8, Noida

Complaint Details
I had ordered for couple of products from Timtara.com on 16/09/2012 (Order no. 10326672 and 10326674) worth Rs. 11877. They had committed to deliver within 3 weeks. As I enquired(Support ticket #43876) for the reason of not shipping, they had confirmed via email on 04/10/2012 that they will ship it by Oct 10. Till now its status is "Awaiting Shipment" and in spite of repeated calls, they have not come up with any commitment for delivery or no official mails regarding the reason for delay in shipping. Please help me to get my ordered products.

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