Complaint Details

Status	:	Closed
Complaint No	:	0002455/2012
Category	:	Others
Date	:	25-10-2012
Subject Line	:	mother board has problem
Complainant	:	Vikas Kumar
Address	:	#1063, TOP FLOOR,6TH CROSS,14TH MAIN
Complainee	:	SAMSUNG INDIA
Address	:

Complaint Details
This is regarding Samsung Galaxy S-2, Model No- GT-I9100, IMEI No - 353824052526015.
I brought this phone on 7 september 2012, and from the 1st day this phone has a problem in the mother board,
when i logged a complain the upgrated the OS and gave me saying that there will not be any problem in future
very next day again i experinced the same problem, and again they asked me for checkup of the phone , The engineer
name - Prashant , who came to the conclusion that there is the problem with mother board, and Touch is also not responding ,
now can some one tell me when the samsung has a policy that if there is a problem in the phone with in 4 days samsung will replace the phone,
and when i am saying that problem in phone from 1st day the why the bugger Govind is not ready for replacement of the phone and now he is changing his word that my
senoirs has not approved then terll me where is the policy , now this ass hole asking me that you must have proved me that there was a problem in this phone from 1st day,
mother fucker tell me one thing are you paying me so i ll tell u that problem is with mother board ...
samung people has to fix that where is the problem and when i went to the service center you Mr. Satish, manager of the BTM service center told me there is a problem
with software not hardware and he did not check anything else with in the time and now this mother fucker is saking me to prove the problem in four days
this Ass hole (Govind) is just bluffing and cheating and changing his word now ....

This Comapny it self cheater and bluff master and the people from the company as well ...

I Will just tell All Indian this and NokIa is still better that this Comapny at least the don't teac people if problem is with mother board .

Replies