Complaint Details

Status	:	Closed
Complaint No	:	0002493/2012
Category	:	Telecom
Date	:	30-10-2012
Subject Line	:	Karbonn mobile K550i service warranty issue
Complainant	:	Vinod Mahangade
Address	:	Chinchwad, Pune
Complainee	:	KARBONN
Address	:	Chinchwad, Pune

Complaint Details
Dear Consumer Forum Court,

On 27 October 20122 - I have purchased a Karbonn mobile (K550i) from Pimpri, Pune MH.

Shop Name:
STAR Mobile, Shop No-41, Shagun Chowk, Pimpri, Pune-411017

On 25 October 2012 – I have given the mobile to authorized service centre

Service centre Name:
RELIABLE ENTERPRISES
Shop no.27, A-wing, Jai Ganesh Vision, Akurdi, Pune -35, Maharashtra.
Contact Person name: Thomas.
Contact No: +91-020-27485613

I have mentioned the following 3 complaints:
1- Auto Format issue
2- End key in not working…
3- Headphone Plug-in and Plug-out issue.


Today at 30 October I have received my mobile from service centre but they said that this is out of warranty and they will not solve my 3rd problem.

I have requested them to provide me the bill receipt but they denied and asked me to go anywhere.

This is not right and I need my cell issues to be resolve by Karbonn.

Thanks,
Vinod.
Cell +91-99237-99429
vinoddm@gmail.com
Pune, MH.

Replies