Complaint Details

Status	:	Closed
Complaint No	:	0002510/2012
Category	:	Service Provider
Date	:	02-11-2012
Subject Line	:	BSNL Improper Internet Connetivity
Complainant	:	BSNL Broadband Disconnection
Address	:	Lalkuan
Complainee	:	BSNL
Address	:

Complaint Details
I am Sandeep Kumar K, using the BSNL Broadband service in Lalkuan, Nanital district, Utharakhand for the last one month with my telephone number 05945268113.
From the day I had started using my Interet a month before, I'm facing the problem of getting disconnected the internet just after 5:40 PM everyday.
I have been complained many times about this problem to the BSNL employees at Lalkuan. But still I'm facing the same problem with my Broadband connection.
I have taken the plan of Unlimited Internet usage which rentals Rs. 750/- per month, but i hardly utilized my plan due to the above reason.
Since I'm a working professional, I can't stay in my house all the day for using the internet, But when I return from my work, i never get connected to the internet due to this problem.
though I have registered complaint in the local telephone exchange, the problem has not been solved.
And I didn't even get a prompt response from the BSNL personnel at this location.

Please see that the Internet connectivity problem with my number be solved as soon as possible.

Thanks,
Sandeep Kumar K

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