Complaint Details

Status	:	Closed
Complaint No	:	0024134/2014
Category	:	Computers & Accessories
Date	:	03-05-2014
Subject Line	:	replacement or refund money for the laptop as soon as possible
Complainant	:	asha preethi
Address	:	no2166,lig-1,gandhimanagar,peelamedu,coimbatore
Complainee	:	lenova
Address	:

Complaint Details
this is asha preethi, I bought lenova laptop from store name - laptop store, gandhi puram coimbatore, tamil nadu ph -0422 4273737 /04224273738.we purchased on 26/4/2014.invoice number BLS/RC/14-15/0016 on (next day)27/4/2014 it was not booting up.we informed to lenova customer care(COMPLAIN NUMBER- 7006048977).they sent service engineer on 1/5/2014.he written the complaint on led screen, then we scanned the invoice along with complain letter issued by service engineer and requested for replacement but no response from lenovo care.they asking for postponding by sayin some reason.the laptop worth is rs41.000. please help us to get the laptop replacement or to the refund the money my contact number-9171970191/9894949926
please us to get replacement as soon as possible.invoice enclosed here.

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