Complaint Details

Status	:	Resolved
Complaint No	:	0024166/2014
Category	:	Consumer Goods
Date	:	05-05-2014
Subject Line	:	Reviva water RO - Broken again within around 20 days of service
Complainant	:	Vedant Jhaver
Address	:	136 Periyar EVR Salai
Complainee	:	eureka forbes
Address	:	UREKA FORBES LTD., B1/B2,701,7TH FLOOR

Complaint Details
Compalint number: 0076200629

Background:
Our water filter which is under AMC was serviced around 20 days back. During the service your technician broke the additional external filter that was connected to the machine and instead of fixing the same, connected the machine directly to the water supply.

Today my machine broke again and we are out drinking water in the peak summer. I suspect now all the internal water filters are choked. Please address the issue immediately and dont expect me to pay for your internal filters.

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