Complaint Details

Status	:	Closed
Complaint No	:	0024366/2014
Category	:	Banking
Date	:	14-05-2014
Subject Line	:	Undue payment of citi bank credit card
Complainant	:	citibank credit card payment
Address	:	delhi
Complainee	:	citi bank
Address	:

Complaint Details
My credit card was lost of citibank 5546377010737965 and I filed a complaint which was mis-used by 1300/- but still citibank didn't close my account and keep on putting late fee and interest on that after it was build up so much they denied listening to me and finally i had to deposit my cheque which i paid within the next due date amounting 4939 for which I received a message also from their end. But again the next month i received a statement stating the whole amount due with late fee etc on that. when I approached them they said the cheque releasing took 7 days of time. Normally a cheque is released in 2 days of time but they took 7 days which was their fault and they are asking me again to pay the amount. I am really harassed and emotionally tortured by their behavior and would like to strictly complaint for them. Plz help me solve it.

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