Complaint Details

Status	:	Closed
Complaint No	:	0024368/2014
Category	:	Consumer Goods
Date	:	15-05-2014
Subject Line	:	Harassed by Snapdeal.com
Complainant	:	Marut Taneja
Address	:	58, Vaishali, Pitampura
Complainee	:	Snapdeal.com
Address	:	Jasper Infotech Pvt. Ltd. 246, Ist Floor, Phase-III, Okhla Industrial Area, New Delhi 110020

Complaint Details
Hi,

I am an extremely harassed customer of the so called renowned website, Snapdeal.com..I had ordered a DSLR camera on 4th May 2014, keeping in mind the estimated delivery date to be by 9th May 2014 and then changed it to 12th May without any prior notice...I had to gift this product on 10th May 2014..But unfortunately I still haven't received this product and everytime I call them they say they apologize for the inconvenience and will call back within 24 hours to let me know of the status...And then when I call the courier company, they too have a similar response to provide for me...

As I have already made full payment for the product, I cant even cancel this order...!I am extremely unhappy with this kind of irresponsible behaviour from this website and would request your immediate intervention in this case, to help receive my product as soon as possible...

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