Complaint Details

Status	:	Closed
Complaint No	:	0002685/2012
Category	:	Service Provider
Date	:	15-12-2012
Subject Line	:	Incorrect billing : Ac#909672645
Complainant	:	Sidney Gomindes
Address	:	G-302, Ajmera Infinity, Electronic City Ph-1
Complainee	:	TATA Teleservices Limited
Address	:	A block, Silicon terraces, 30/1 Hosur Main Road

Complaint Details
I had requested for a disconnection of Broadband & Telephone services on 21stSept2012 (The Docket#:
Broadband - 327660165
Land line - 327660429), the said services were disconnected but the billing for the Month Of September was incorrect. As per the plan there was to be a discount of 45% of the monthly plan but for some reason this discount was not applied for the entire duration of September 2012. I raised a complain for the same but didn't get any resolution even after repeated communication (see attachment).
I now received a notice from SA Associates (Victoria Layout Bangalore) demanding to pay the bill amount with interest + legal fees of Rs.500/-.

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