Complaint Details

Status	:	Closed
Complaint No	:	0024778/2014
Category	:	Consumer Goods
Date	:	19-05-2014
Subject Line	:	DANGEROUS HARRASMENT & TORTURE OVER CANCELLED ORDER
Complainant	:	V NAGARAJAN
Address	:	11-1-427 -1, ARAVINDA NAGAR, ANANTAPUR
Complainee	:	TBUY.IN TABLEMATE II
Address	:	AMBATTUR

Complaint Details
HI
My daughter Miss Malathi Nagarajan enquired about TABLEMATE II and seemed to have consented
to buying and gave her mobile number and address. She rang again in a few minutes and
cancelled the order, since the table top size is not suitable.
Now they have started harrasing her so bad that I had to intervene
CUSTOMERS CAN CANCEL ORDERS. ANY CALLS THEREAFTER ARE UNSOLICITED

This order cancellation happened somewhere during April28-May1 2014 or so. One miss Roopa handled it.
On this Saturday 17 May 2014 night she was on HyperTension medication and went to bed by 8.30pm,
asking us not to bother till late in the morning. There was a call from tbuy.in 04433844600
at the thick of night and got woken up abruptly and when she realized it is TBUY.IN Tablemate II
she told them there is no more order,it stands cancelled over 20 days ago; the fellow at the other end
started torturing her by saying why do you think i am ringing if you cancelled the order...
she felt very disturbed at incessant calls and harrasment and lost her cool, (rightly so, it was thick of night,
she was asleep) screamed and hung up;this was most harrasing and sleep disturbing. We knocked the door,
she was shaken and upset, took Asprin and could not sleep all night.

I asked for details then she showed me the long list of harrasing phone calls from TBUY.IN, Industrial Estate,
Ambattur, Chennai. My wife and myself felt sorry for her and promised to take action. Put her phone on silent
and told her to sleep. Next day, Sunday 18 May, 2014, to our horror, they rang us 7 times and are still ringing.
They seem to have selective memory loss - they forget when we tell them we cancelled their order,
bought a wooden table locally, no thanks, et al...
Even at 9:21pm, 9:31pm, 9:32 pm on Sunday night they harass by ringing unsolicitedly
This happened even on Saturday night. She had already very patiently explained to them many times by now
since the beginning of May 2014.
How long can we keep the phone silent? Added their numbers to 'Reject List' to avoid calls.
I EARNESTLY REQUEST THIS FORUM TO SAVE MY DAUGHTER FROM THIS HORRIBLE HARRASMENT.
IF ANYTHING GOES WRONG WITH HER HEALTH, I WILL BE VERY HARSH WITH TBUY.IN
List of calls we could find on the phone

Day Number Time Day
18 May 04443917000 20.31 Sunday
18 May 04443917000 19.40
18 May '' '' 18.15
18 May '' '' 16.06
18 May 04440452350 19.42
18 May 04440452250 21.32
18 May 04442475500 21.31
18 May 04442475500 21.21
17 May 04433844600 21.23 Saturday
16 May 04440452300 21.03
15 May 04433844600 9.46
12 May 04430703070 21.04
12 May 04440452200 11.22
12 May 04442437000 11.22
11 May 04430703070 18.54 Sunday
11 May 04430703070 17.46
11 May 04430703070 17.03
11 May 04471889900 12.56
11 May 04442434000 10.59
11 May 04440452250 10.58
10 May 04442437000 9.20
9 May 04440452250 16.46
9 May 04442475500 16.47
9 May 04440452350 16.29
7 May 04443917000 10.23
6 May 04433844800 7.36

THIS IS HOW BAD THEY KEPT TROUBLING HER INCESSANTLY I WOULD LIKE TO WARN THEM
TO STOP THIS DANGEROUS MARKETING RIGHT NOW.
ANY FURTHER CALLS OR HARRASMENT WILL BE DEALT WITH STRONGLY.
I SWAPPED MY MOBILE WITH HERS;

I REQUEST EVERYBODY CONCERNED TO REMEDY THIS AND GIVE US RESPITE.
WE CURSE TBUY.IN FROM THE BOTTOM OF OUR HEARTS

TBUY.IN AND ITS AGENTS MUST STOP THIS NUISANCE.

MY DAUGHTER MALATHI NAGARAJAN FEELS DISTRESSED AND HURT AT NIGHT CALLS
STOP THIS OR I WILL BE MAILING MEDIA CHANNELS AND NEWSPAPERS.

I URGE CCRC TO KINDLY GIVE US MORAL SUPPORT AND RESTORE OUR PEACE.
MY CHILDREN HAVE A RIGHT TO PEACEFUL LIFE

YOURS SINCERELY

V NAGARAJAN
11-1-427-1
ARAVINDA NAGAR
ANANTAPUR - 515001

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