Complaint Details

Status	:	Closed
Complaint No	:	0002700/2012
Category	:	Service Provider
Date	:	18-12-2012
Subject Line	:	Refund not made
Complainant	:	Sibin Balan
Address	:	#42/2, Plot No-3, Nenchappa Layout, Arekere, B.G.Road
Complainee	:	ACT
Address	:	Indian Express Building, No.1, 2nd Floor,Queen’s Road

Complaint Details
I was owning an ACT Broadband Internet Connection and decided to cancel the connection on 1st October-2012 because i shifted the house to Bannergatta Road, Bangalore where this internet provider is not having feasibility.

There was a refund of Rs 494/- against the security deposit which i have made. I tried reaching customer care through mails and calling them directly several times. They are telling that DD was sent to my address on Nov 03-2012, but still i have not received it. There is no response from their side nor replies.

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