Complaint Details

Status	:	Closed
Complaint No	:	0002709/2012
Category	:	Consumer Goods
Date	:	19-12-2012
Subject Line	:	No customer service even the product under warranty from NIRLEP
Complainant	:	No customer service even the product under warranty
Address	:	101, AKME Harmony
Complainee	:	Nirlep
Address	:

Complaint Details
Hi,
I bought Nirlep Inductiion Cooktop on 25th March 2012 from HOME TOWN located in Magarpatta Road, PUNE.
The warranty covered by Nirlep. After the purchase I transferred to Bangalore and the Induction did not work even for the first time use.

As such there is no customer service center for Nirlep in Bangalore I visited site (http://www.nirleponline.net/nirlepshop/faces/tiles/catalogue.jsp?catalogueID=1) and found from Nirlep main office phone (Phone:- 0240-2323532) and some manager provided the person names and phones
who servicing this in the city of Bangalore. Their contacts as below.

7829773323
9740739199

Almost doing follow up for 5 months these people not responding nor single time they visit me for check up.

If you could you please help me to fix this would be a great help.

Thanks,

Rgds,
Dharmesh
+91 9900083199
sapexecutive@gmail.com

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