Complaint Details

Status	:	Closed
Complaint No	:	0026814/2014
Category	:	Automobile
Date	:	20-05-2014
Subject Line	:	DEFECTIVE BIKE
Complainant	:	YAZDI J. NAGLA
Address	:	GILDER BAUG, J.B.NAGAR, ANDHERI - E
Complainee	:	ROYAL ENFIELD
Address	:	6&7, IMPERIAL PLAZA, 30TH CROSS ROAD, OFF LINKING ROAD, BANDRA WEST

Complaint Details
I PURCHASED THE ROYAL ENFIELD THUNDERBIRD 500 BIKE ON 14TH AUGUST 2013 FROM BANDRA COMPANY SHOWROOM.
SINCE THE TIME OF PURCHASE WE HAVE REPLACED 1. NUMBER OF BATTERIES REPLACED= 2 UNITS,
2. NUMBER OF SILENCERS REPLACED = 3 UNITS
3. NUMBER OF BEND PIPE REPLACED =1 UNIT.
4. COMPLAINT OF REAR DISC BRAKE MANY TIMES WHICH ARE STILL AN ISSUE.
5. REPLACED INSTRUMENT CLUSTER AND STILL NOT WORKING AND NOW THEY DONT EVEN HAVE THE PARTS.
6. REPLACED THE HANDLEBAR HOLDER AND THE FUEL TOP RING.
7. LOTS OF VIBRATIONS ABOVE 100KM/HR AND NO SOLUTION YET.
EVEN A 150CC BIKE GOING ABOVE 120KM/HR GO SMOOTHER AND COST ONE THIRD THE PRICE PAID FOR THE ROYAL ENFIELD.

EVEN AFTER MANY COMPLAINTS TO THE COMPANY AND THE SERVICE CENTER, NO BODY HAS TREATED THE COMPLAINT SERIOUSLY.
A 1.85LAKH JUNK PRODUCT!!

Replies