Complaint Details

Status	:	Closed
Complaint No	:	0026825/2014
Category	:	Others
Date	:	21-05-2014
Subject Line	:	100bestbuy.com - Fraud
Complainant	:	Rajiv K
Address	:	Springdew, Karingachira
Complainee	:	Suksh Technology Private Limited
Address	:	Salarpuria Hallmark, 15/3@16, 4th floor, Kadubeesanahalli, Outer Ring Road

Complaint Details
Ref ID:
29940809
29938217
Booked on: 13 Apr 2014
Payment made

No delivery of product or update from www.100bestbuy.com's end

First of all it takes atleast 10 mins to get connected to an executive. Each such executive is acting foolish, not sure if they really are. Order not fulfilled till date.

Customer care is informing me different reasons each time I call. First when I called they said "order is in process", then when I called they said "Order is dispatched", after few days when I called they said "Order is ready to be dispatched", after few days they responded saying address is not complete, then when I called today first call they said "stock not available" and in the afternoon they said "they are sending it soon". Which one should I believe? Of-late, they are not picking up the calls, after about 8-9 mins, a silence is what is heard.

The executives had earlier given mobile number of two seniors, which is till date switched-off:
9848032918 - Subodh
9379515742 - Raj Singh

Even the emails to various of their email ID's are unattended:
track@100bestbuy.com
info@100bestbuy.com,
care@100bestbuy.com,
legal@suksh.com,
shreyanschopra@suksh.com

Please help

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