Complaint Details

Status	:	Closed
Complaint No	:	0002910/2013
Category	:	Insurance
Date	:	15-01-2013
Subject Line	:	HDFC standard Life asking for more money
Complainant	:	satya pal khurana
Address	:	CI-36 university campus kurukshetra
Complainee	:	HDFC standard Life Insurance
Address	:

Complaint Details
I am Shiraz khurana, my father Satya Pal khurana has taken a policy from your Company on 30th june 2004 policy number 10042580. He is filing his installments on time since 30th June 2004, the local office in kurukshetra of your company has taken the cheques given by us for the year 2011 & 2012 as well. We have the receiving of cheques for both years. But now they are saying the cheque you have given is of fewer amounts for both years. They haven’t informed us about this not even once. The person named Varun Sharma is mentally harassing my father, by giving different types of excuses. My father has visited your local office many times. He has given us number of a person named Sandeep Sharma & told us that he is his boos & he will solve our problem. When we called sandeep sharma initially he was giving us different excuses, on calling third time he told us that: he is doing same work like Varun Sharma in Panipat, & he is not boss of Varun Sharma. Varun Sharma has told us that service tax has been increased that’s why we need to pay extra. If the service tax has been increased we are ready to pay but they should have at least informed us. He also told us that you have to pay fine for the payment of 2011 for late payment. My father has given his installment on time then why we should pay fine. Varun Sharma has returned our cheque of 2011 & 2012 on 28/07/2012. My father’s last visit to your office was on 1/08/2012. On that day he has ensured us that he will solve the problem today & will communicate for sure but till today i.e. 22/08/2011 we haven’t received his response till yet. I want your company to take some suitable (Legal) action against Varun Sharma & resolve the matter as early as possible. I do have proof of all cheque receiving along with meas well.

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