Complaint Details

Status	:	Closed
Complaint No	:	0002919/2013
Category	:	Education Services
Date	:	16-01-2013
Subject Line	:	I purchased Telugu Learning Kit level I and II ( Books and CD ) from http://www.cpbrownacademy.org/ website on Nov 18, 2012
Complainant	:	Amit Kumar
Address	:	253, A 102, Sher e punjab, andheri east
Complainee	:	C.P brown academy
Address	:	Plot No.53, Nagarjuna Hills, Punjagutta, Hyderabad

Complaint Details
I purchased Telugu Learning Kit level I and II ( Books and CD ) from http://www.cpbrownacademy.org/ website on Nov 18, 2012 ,Order No. 181112080832, Amount 1195. I had received the transaction confirmation email with the mentioned details.

I have not yet received any material from them.

I have tried to contact them by email on email ID support@cpbrownacademy.org,which was given in the transaction confirmation email stating that "If you have any questions, please contact us at support@cpbrownacademy.org quoting your Order No." but all the emails to support@cpbrownacademy.org are getting rejected .

I also tried reaching them on phone on the numbers given on their website "Plot No.53, Nagarjuna Hills, Punjagutta, Hyderabad - 500082. Tel.: 23423188/23430448/49/50" , but a lady picked up the phone and said that it was IUP publication and cpbrownacademy has sifted from other place. She also gave me a number 9393727207 to reach cpbrownacademy , but this number is also wrong.

It has been over two months since i did the transaction , initially i thought that the cpbrownacademy would have been under sifting so the delay would have happened but after waiting so long i am convinced that cpbrownacademy do not intend to send me any material and they are running a fraud.

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