Complaint Details

Status	:	Closed
Complaint No	:	0002926/2013
Category	:	Travel
Date	:	17-01-2013
Subject Line	:	No Compensation for Delayed flight
Complainant	:	Nimesh Bajaj
Address	:	B303 Kohinoor 1, Oshiwara, Mumbai
Complainee	:	Air India
Address	:

Complaint Details
My wife and I were scheduled to Fly AI 342 from Mumbai to Singapore on the morning of 2nd January at 00:10hours. Air India arbitrarily delayed the flight at 00:00hrs citing unavailability of operational crew. The flight was delayed by over 24hours. Air India made arrangements for a hotel and transport to/back to the airport. They have agreed to providing a refund although they have advised a 3 week timeframe for this.

However, they have not provided any compensation for the delay even though it was over 4hours. They have not provided any mechanism to file a compensation claim.

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