Complaint Details

Status	:	Resolved
Complaint No	:	0027443/2014
Category	:	Computers & Accessories
Date	:	27-05-2014
Subject Line	:	Service Center Fake promises
Complainant	:	Shanjul Mittal
Address	:	855, 10th main 6th cross mico layout btm 2nd stage
Complainee	:	Gionee
Address	:	SYNTECH TECHNOLOGY PVT. LTD. F-2, Block No. B-1, Ground Floor, Mohan Cooperative Industrial Estate, Mathura Road, – .

Complaint Details
When i submit my elife e6 to service center they said it hardly takes 1 week to be fix, now after one week when i call there for knowing the current status they said one more week, might be after one week they again says one more week, due to the delay i already suffer lots of problem and it reflects my work, i asked them to kindly provide me another smartphone for the time being but they said no. They are even not responding to my calls and mails. As i am a security engineer I need to be available 24/7 online, but without having my smartphone i am not able to do so, this totally reflect my working performance and i am suffering alot.

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