Complaint Details

Status	:	Closed
Complaint No	:	0027505/2014
Category	:	Service Provider
Date	:	02-06-2014
Subject Line	:	No service for 8 months
Complainant	:	nosrat
Address	:	D 1-2, 204, yamuna nagar, lokhandwala, andheri west
Complainee	:	LG customer carer
Address	:

Complaint Details
Good Day,

I am facing a very difficult time in my life because of LG.

My name is Nosrat Sayed and my number is 9930144896. I have extended warranty of LG AC. I started facing issues with my AC from last year in October. It is 2014 June now and my AC is not yet fixed.

They have taken my AC several times and returned it back without fixing it. I am tired of complaining LG service center and customer care but no one has helped me so far. The latest was that they fixed and got the AC back but they did not assemble it. It was left on the floor for a week. When I called the service center they said that my complaint has been cancelled and no one will come to assemble it. If I want someone to come then I must lodge a complaint again. The new complaint number is RN140602088295. I fail to understand that who cancelled my complaint? Also its been 8 months and LG has not solved my issue.

I would like to say that you have lost a customer because of the service. This was the last time I bought a product from LG.

The service is miserable. My complaints are being cancelled and not taken care without my knowledge.

I need quick solution to my problem as its been 8 months and you have been unable to so

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