Complaint Details

Status	:	Closed
Complaint No	:	0027512/2014
Category	:	Telecom
Date	:	03-06-2014
Subject Line	:	Broadband Frequent Disconnection
Complainant	:	Faiz Mohideen
Address	:	55/24,soorappa mudali street, triplicane, Chennai 600005.
Complainee	:	Reliance Communications
Address	:

Complaint Details
Trouble Ticket Number CNM10001295552 registered on 30/05/2014. yesterday again registered complaint with appellate authority 220953449.
I had been facing frequent disconnection problem with reliance broadband since three month. No matter how may times i complaint they just close my complaint without intimating me. Also they are providing waiver for disputed period.
My broadband line went down on 30th May 2014. Whenever i call customer care they are not giving proper response. They just repeat "Sorry for the inconvenience caused & our technicians are working to resolve the issue" however they have not resolved the problem yet.

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