Complaint Details

Status	:	Closed
Complaint No	:	0027528/2014
Category	:	Telecom
Date	:	04-06-2014
Subject Line	:	unlimited on net call
Complainant	:	Anuj Parui
Address	:	25/a raja rammohan roy road
Complainee	:	Reliance Communications
Address	:

Complaint Details
I was contacted by someone from the number (+918444968905) from reliance offering postpaid connection on my then prepaid reliance number (600 minutes and 200 sms). Part of the offer was that I was going to get unlimited reliance to reliance calls indefinitely (as oppose to what the company generally offers which is for the first 2 months). After getting my connection I contacted her and she reassured me that I will indeed be getting the unlimited plan as a lifetime offer instead of the first two months. Now I have received a bill of 270.38INR when I have only used 341min of my given 600 min. More over in my latest bill they haven provided me the list of phone numbers and the minutes I talked to them in this bill.

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