Complaint Details

Status : Closed Closed
Complaint No
: 0027550/2014
Category : Non-Compliance
Date : 06-06-2014
Subject Line : Non-delivery of prepaid order
     
Complainant : Rajkumar Shrivastava
Address : P-318/12, DCMU, HQ Training Command, Mekari Circle, JC Nagar Post
     
Complainee : www.purplle.com
Address : 204, Jhalawar, Patanvala Industrial estate, Opp Shreyas Cinema, LBS Marg, Ghatkopar West

 

Complaint Details
I have placed a prepaid order for two products which were depicted "in stock" on 25 May 14 for Rs 1354/-. Order No is 20140521241080. The company is not fulfilling the order by stating that the items are not available/expired or damaged or delay in consignment.
The company should be penalised for cheating with customers for taking order and collecting payment without having the items in stock/having inability to fulfill a prepaid order.

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